Highlighting the recent report of users and admins being unable to delete images, and how Trust & Safety tooling is currently lacking.
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Well, yeah…
If you upload a picture to Lemmy, it’s going to get saved by a shit of federated instances.
That’s how federation works, but once it happens, it’s hard to get all of them to delete it.
The fix is easy:
Upload somewhere else (theres a bunch of images hosts) then make your post point to that image host. Federated instances just have to host the link, so it’s good for them too.
I’d love to see something like the RES feature where Lemmy can still show an expandable thumbnail for non-hosted images. RES pulled it off fine years ago, not sure how hard it would be.
But that would fix all these issues
I have to say, I think the article actually does address what you’re saying, in particular here:
There are a couple of reasons as to why this is so surprising. Firstly, the Trust & Safety aspect: a few months ago, several Lemmy servers were absolutely hammered with CSAM, to the point that communities shut down and several servers were forced to defederate from one another or shut down themselves.
Simply put, the existing moderation tooling is not adequate for removing illegal content from servers. It’s bad enough to have to jump through hoops dealing with local content, but when it comes to federated data, it’s a whole other ball game.
The second, equally important aspect is one of user consent. If a user accidentally uploads a sensitive image, or wants to wipe their account off of a server, the instance should make an effort to comply with their wishes. Federated deletions fail sometimes, but an earnest attempt to remove content from a local server should be trivial, and attempting to perform a remote delete is better than nothing.
I also just want to point out that the knife cuts both ways. Yes, it’s impossible to guarantee nodes you’re federating with aren’t just ignoring remote delete requests. But, there is a benefit to acting in good faith that I think is easy to infer from the CSAM material example the article presents.
I find it very questionable that you publish this sort of hit piece against Lemmy without even bothering to ask for a comment from our side. This is not how journalism should work.
Effectively you are blowing the complaints of a single user completely out of proportion. It is true that we didnt respond ideally in the mentioned issue, but neither is it okay for a user to act so demanding towards open source developers who provide software for free. You also completely ignore that this is an exception, there are thousands of issues and pull requests in the Lemmy repos which are handled without any problems.
Besides you claim that we dont care about moderation, user safety and tooling which is simply not true. If you look at the 0.19.0 release notes there are numerous features in these areas, such as instance blocking, better reports handling and a new moderator view. However we also have to work on improvements to many other features, and our time is limited.
Finally you act like 4000€ per month is a lot of money, however thats only 2000€ for each of us. We could stop developing Lemmy right now and work for a startup or corporation for three or four times the amount of money. Then we also wouldnt have to deal with this kind of meaningless drama. Is that what you want to achieve with your website?
Wow, when are you going to realize that you work for your users?
This isn’t “one user” being “so demanding”. Its a trend. Read what others have said. Learn from your mistakes. Your community of instance admins are pissed because you’re constantly throwing them under the bus. And, yes, your moderation tools are crap. Thats objective.
And 2000€ per month is a ton of money. Most open source devs get nothing. Stop being so ungrateful and disrespectful to the community that you work for.
The thing that really gets me with these, is that we are 2-4 devs working on software used by over 40k ppl. It is absolutely impossible to please everyone, and fix every issue, there just isn’t enough of us.
Oftentimes we ask for ppl to do the open source thing, and contribute a PR, and many of them do.
Anyone can look at our github profiles and see how busy we’ve been, and how many moderation related issues we’ve been working on, this is all out in the open. Yet writers of these articles somehow never bother to look, or reach out to us for questions. The amount of entitlement and second-hand rumors is really dissapointing.
