Once again Valve proves they actually understand what people want; a relatively cheap and effective system that lets people play the games they want to play
I think the big difference is that they seem to be optimizing for customer satisfaction where others are not.
My favorite example I use often is how the Steam Deck comes with a case. It’s free and there’s not even an option to not get it. They know you need one, they include it. The Switch doesn’t come with a case. They know you need one but they don’t care. You’ll buy one if you want it bad enough and that’s more revenue.
Once again Valve proves they actually understand what people want; a relatively cheap and effective system that lets people play the games they want to play
I think the big difference is that they seem to be optimizing for customer satisfaction where others are not.
My favorite example I use often is how the Steam Deck comes with a case. It’s free and there’s not even an option to not get it. They know you need one, they include it. The Switch doesn’t come with a case. They know you need one but they don’t care. You’ll buy one if you want it bad enough and that’s more revenue.
It’s just a different type of optimization.