so now proton completely blocking account creation through their onion adress? I have standard protection, javascript enabled. Time to swith for those who use this service as they are ditching tor and switzerland?

  • coffeetastesbadlikecoffee@sh.itjust.works
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    5 months ago

    Just tested it, same here. Clearnet works but tor not. I will contact support since part of the reason I like to pay for unlimited is to subsidize free, anonymous accounts.

    Edit: here is my other comment:

    I previously commented I would write the support, now I actually read the docs first and found out why:

    If you want to create an account over tor you can, just not via the clearnet URL, probably due to rate limiting by IP adress. However if you use their Onion Link as specified in this article by their support (https://proton.me/support/tor-setup) it works just fine (as far as I just tested). So great! Because using .onion services is far more secure than accessing clearnet over Tor anyway.

    Here the url, verify it with the link in the support article tho: https://protonmailrmez3lotccipshtkleegetolb73fuirgj7r4o4vfu7ozyd.onion/

    • cookie019@lemmy.dbzer0.comOP
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      5 months ago

      Okay, if they will responder faster than in one month you could publish the respond here if you will like to do it. But I am surr they will say it is a “technical error”. Every privacy leak now is described as technical error - apple, google, meta - all use this therm to justify their intentional action

  • upstroke4448@lemmy.dbzer0.com
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    5 months ago

    Have you actually asked proton support about this issue, if so what have they said?

    It seems like you got frustrated and instead of trying to get help you decided to complain on lemmy.

    • cookie019@lemmy.dbzer0.comOP
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      5 months ago

      Hi, they have average response time 1 month. Probably it’is not useful when you want create account now, yes? “instead of trying to get help you decided to complain on lemmy” and what? proton blocked tor, it is their decision, it is not a bug. I have my other email provider so I do not need to beg proton to unblock tor registration. My objective was to inform lemmy users about this, I did not ask for help in my post as you noticed. If proton company is interested in their customers they can monitor such complaints but since they “cut their presence” on mastodon and opensource media platforms it will not happen.

      • upstroke4448@lemmy.dbzer0.com
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        5 months ago

        The average response time is nowhere near a month.

        It seems more and more this was a bad faith post. I’m not sure I believe you even use proton.

  • I previously commented I would write the support, now I actually read the docs first and found out why:

    If you want to create an account over tor you can, just not via the clearnet URL, probably due to rate limiting by IP adress. However if you use their Onion Link as specified in this article by their support (https://proton.me/support/tor-setup) it works just fine (as far as I just tested). So great! Because using .onion services is far more secure than accessing clearnet over Tor anyway.

    Here the url, verify it with the link in the support article tho: https://protonmailrmez3lotccipshtkleegetolb73fuirgj7r4o4vfu7ozyd.onion/

  • XenGi@feddit.org
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    5 months ago

    Proton always felt like a scam to me. Their claims on privacy and security are questionable at best.

    • Jason2357@lemmy.ca
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      5 months ago

      My issue exactly. Their marketing isn’t careful, which I would expect from a security focused business.

    • BluescreenOfDeath@lemmy.world
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      5 months ago

      There’s been evidence in their github repo that they’re using LLMs to code their tools now.

      It’s making me reconsider using them.

    • IO 😇@lemmy.blahaj.zone
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      5 months ago

      it should be possible to criticize a mail provider without being flooded by it’s evangelists. Especially proton, their image of privacy does not reflect reality at all

    • lemmyknow@lemmy.today
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      5 months ago

      Not saying it’s some sort of conspiracy theory, but it do be kinda sus. People are just quick to hate Proton over anything. It’s like bias confirmation. They seem to be justifying their hatred, or looking for reasons to do so. I mean, “leaving Switzerland”? Really?! I thought that was because Switzerland was considering a privacy-unfriendly law. That’s bad, now?